ArtFlicks AI Image Generation Platform
Clear criteria for when refunds may be issued, including technical issues and billing errors.
Understand what circumstances typically don't qualify for refunds.
Expected timeline for refund processing and what to expect.
At ArtFlicks, we strive to provide exceptional AI image generation services. We understand that circumstances may arise where you need to request a refund for your subscription or service purchase.
This refund policy outlines the terms and conditions under which refunds may be issued, the process for requesting a refund, and what you can expect during the refund process.
Subscription Refunds: We understand that circumstances may arise where you need to request a refund for your subscription.
Refunds may be issued in the following circumstances:
All refund requests are reviewed on a case-by-case basis. We reserve the right to approve or deny refunds based on the specific circumstances and our business policies.
To maintain fair business practices and prevent abuse, refunds are generally not available in the following circumstances:
Important Note: We reserve the right to deny refund requests that we believe are fraudulent, abusive, or violate our terms of service.
Refund Request Process: To request a refund, please follow these steps:
Send an email to our support team with the following information:
Please include the following in your refund request:
Support Email: support@artflicks.app
Response Time: I will review your request and respond asap with my decision and next steps.
Processing Timeline: Once your refund is approved, here's what you can expect:
Refunds are typically processed using the same payment method used for the original purchase:
Notification: You will receive email confirmation when your refund is processed, including the refund amount and expected arrival time.
Bank Processing: Please note that while we process refunds quickly, your bank or financial institution may take additional time to reflect the refund in your account.
Partial Refunds: In cases where partial service has been used, we may offer prorated refunds or account credits.
Calculation Method: Partial refunds are calculated based on the remaining time in your subscription period, not the number of unused credits or generations.
Credit Expiration: Account credits typically expire after 12 months and cannot be converted to cash refunds.
Appeal Process: If your refund request is denied, you have the right to appeal the decision.
Appeal Review: Appeals are reviewed by senior support staff and typically resolved within 7-10 business days.
Final Decision: The appeal decision is final and binding. We may not be able to provide further recourse beyond this point.
This refund policy is designed to be fair and transparent for all users while protecting against abuse and maintaining sustainable business operations.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on the Platform.